Sun Palace Casino: A Cool Online Casino, But..
But what? The title says it all. Sun Palace Casino is quite a cool online casino. But, there is one thing you should be made aware of before you decide to play your casino games there. What is it? Let's see, shall we?
First, the games you'll find inside of Sun Palace Casino:
SunPalace Casino is powered by RTG casino software. This means that players will get the best in online casino games and entertainment. That you can be sure of. So, no complaints there then. Actually, Sun Palace has an extra card up their sleeves so to speak for as far as casino games go. Sun Palace has live dealer casino games too. Not all RTG online casinos do.
Live Dealer Casino Games:
Players in Sun Palace Casino can enjoy their most favorite casino table games as they are meant to be played. With a real dealer. So, instead of playing against the computer, as is the case with regular online casinos, with the live dealer casino games, you are indeed playing against a real dealer. A real person. With whom you can communicate and play with thanks to the use of high speed live feed cameras connecting you with the casino.
You are in fact playing casino games 'as they are played in a real casino' - with a dealer. You can play live blackjack, live baccarat and live roulette for instance. Really worth checking out, so, also here are no buts. Just awesomeness.
What is the issue with Sun Palace Casino?
Is it the customer support perhaps? No. Customer support is arranged perfectly well. Whenever you want to speak to a customer service agent, you hit the live chat button and moments later, you will be speaking to a customer service agent. Someone who is capable of dealing with all sorts of issues relating to your account and for instance games. If you have a question of suggestion, simply check it out yourself. Hit the live chat and see just how friendly and helpful the Sun Palace Casino staff is.
Ok, let's tell you what the issue is then.
There really 'is no issue' other than that Sun Palace Casino has rather long pay out times. That's all. Just have a look at what the Sun Palace Casino terms of services says about payouts:
Sun Palace Casino Payout Terms:
Minimum withdrawal amount is $150.00 and the maximum amount per
withdrawal event is $2,000.00 per week unless otherwise stated for
specific cases, depending on the player's class. This maximum
withdrawal amount may also vary depending on the policies/limitations
imposed by the third party payouts provider, through which payments are
sent. Withdrawal requests are usually received within 48 hours, after
which it takes a minimum of 5 to 7 business days to be evaluated. All
payouts exceeding $2,000.00 will be paid out via installments not
exceeding the maximum per week.
So, there is a minimum withdrawal amount. Which is $150. If you're okay with that, than this is no issue. Looking a little bit down we see that even though pay out requests are 'usually received within 48 hours'... They will take a further 'minimum' of 5 to 7 'business days' to be evaluated.
Evaluated does not mean 'get paid' yet. Once evaluated, then the payout procedure starts. And, it can take another good few days to weeks for your winnings to have been received by you.
That's the issue with Sun Palace Casino.
And, the only one as it is. Because Sun Palace Casino is really a great online casino to be playing at. They have many games, great customer service and everything that a good online casino needs and more. But,... the payout times. They kind of are 'not the best' so to speak..
Having said all that, THEY DO ALWAYS PAY out winnings, you can really trust them.
Sun Palace Casino: Australian Online Casino
For those living in Australia, Sun Palace Casino gladly welcomes Australian casino players to play their games. Australian online casino players can play all of the Sun Palace Casino games, including the live dealer casino games, for real money bets. Australian online casino players can also play the regular casino games for free, should they want to do this. The live dealer casino games are not available in 'free mode'. If you want to play live dealer casino games, you will need to make a deposit first.
